Returns & Exchanges
At Super Sisters Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, you may return unopened products within 30 days for a full refund or exchange. Please note that for hygiene reasons, we can only accept returns on items that are in their original, sealed packaging.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Securely place the unused beauty products in their original packaging, ensuring the Return Authorization number is clearly written on the outside of the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
- 4.Receive Your Refund
Once our sisters in quality control inspect your return, we will process your refund to your original payment method within 5-7 business days.